What is Telehealth?

Telehealth is a form of online video conferencing allowing our therapists at Haven Mental Health Counseling to provide high quality counseling sessions to patients outside of the office. You are able to speak to a therapist from the comfort of your own home, workplace, or other secure location. It is a great option for anyone who is concerned about scheduling issues, or those who may feel more comfortable with remote sessions rather than meeting face-to-face. Using web-based video conferencing software, your therapist can provide many of the same types of therapy that are available in-office, with the same personal attention and quality as face-to-face appointments.

For your convenience, Haven Mental Health Counseling offers secure and confidential teletherapy or online video therapy sessions for those living in New York, where our therapists are licensed.

Is Telehealth right for me?

Telehealth has proven to be a convenient and effective means of counseling and is similar to other counseling or therapy with the exception of being in the same room as your therapist. Research indicates that video therapy can be used to effectively treat a number of mental health conditions including depression, anxiety, trauma, and relationship issues, to name a few. Nonetheless, if you believe the therapy you require is not right for remote therapy, please do not hesitate to contact us.

What will Telehealth Require?

In order to prepare for your Telehealth session, you will require a device with a camera, microphone, and a secure internet connection in a private space for your session. At our practice, we utilize a HIPAA compliant platform, which we will share with you when you schedule your appointment with us.

Benefits of Telehealth

Telehealth is beneficial for a number of reasons. In addition to the convenience, it provides access for anyone who may have limited mobility or means to come to in person sessions. Those who feel uncomfortable in public places or struggle to communicate face-to-face. We understand it can be difficult to take time off from your busy schedule and Telehealth can eliminate your commute, especially if you are scheduled to see your therapist often. Also, if you are sick and are scheduled for an appointment, Telehealth allows you to still keep your scheduled session without risking your health and interrupting your care. Telehealth also provides access to those within NY who don’t reside in close proximity to our office.

Is Telehealth Safe? 

We guarantee that your Telehealth sessions will only be between you and your therapist. We will also make sure that your appointment is compliant with HIPAA regulations and ensures patient privacy. 

Will all of my appointments be online?

We will offer both online and in-person appointments. Please let us know your preference when scheduling so we can ensure that we are providing you with your needs.

Note: During the COVID-19 pandemic, Haven Mental Health Counseling has moved all appointments to Telehealth only. We look forward to seeing patients in-person again when it is safe and we will share that information with you when the time comes. 

How do I get started with Telehealth?

Please do not hesitate to contact us to schedule your Telehealth appointment or consultation with one of our therapists. We look forward to providing you with care and walking with you on your journey!